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Frequently Asked Questions

  • What is xCash ?

    xCash is the lifestyle mobile application that offer privileges and extra benefits to you. The more you spend, the more you earn xCash back. Enjoy your lifestyle (Eat, Shop, Travel) wherever you want. Any spending via any payment method (cash, credit card, debit card, promptpay, etc.) with merchant partners, you will get xCash back. Then you could use collected xCash to purchase products and services with any merchant partners, able to transfer to friends and family, and also able to donate to many donation institute partners

    We have 2 mobile application as below
    xCash application: for customer, the more you spend, the more you earn xCash back
    xCash Shop application: for merchant partners

  • What is the value of xCash?

    1 xCash equal to 1THB

  • What is the privilege of xCash?

    Any spending via any payment method (cash, credit card, debit card, promptpay, etc.) with merchant partners, you will get xCash back.

  • How to download xCash application?

    xCash shop application support both iOS and Android. You could download as below
    - Android via Play store (support Android version Jelly Bean up)
    - iOS via App store (support iOS version 9.0 up)

  • How to register xCash?
  • What services are in xCash application?

    xCash offer variety services as below
    xPoint: Shop then scan to earn xCash back
    Transfer: Transfer your xCash to whoever you want (friends and family)
    Convert: Convert your points from any credit cards or any point issuers to xCash
    Donate: Donate your xCash as money to many danation institute partners

  • How to use "xPoint"?
  • How to use "Transfer"?
  • How to use "Convert"?
  • How to use "Donate"?
  • Where can I use xCash to get privileges and extra benefits?

    You could use xCash with many merchant partners who has xCash signage, for example iStudio by copperwired
    iBeat by copperwired
    ร้าน ณ ฉลอง
    วิสดอม เฮ้าส์
    ราเม็งบอย สาขา MRT เพชรบุรี
    หลุยส์ ลีแมน ซีฟู้ด
    ไอชิชา
    MALAILUX
    Beauty Nail and Spa
    Pixie Dust Cafe
    Renovia Clinic
    บ้านฉลอง
    Nous Cafe
    Pen the style salon
    Pen Hair & Nail
    เขาเล่าว่า ชาบู สามย่าน
    เขาเล่าว่า ชาบู พระราม5
    SIX NINE FIVE Coffee

  • Can I change registered mobile phone number?

    You can change the registerd mobile phone number with xCash application
    Go to menu > Me > Account setting > mobile phone > enter new mobile phone no. > Get OTP > Verify OTP > Done

  • Can I change the PIN?

    You can change the PIN with xCash application Go to menu > Security setting > change PIN > Enter exisitng PIN > Enter new PIN

  • How should I do if I forgot PIN

    Pls contact customer support at 063-905-5888 to request new PIN

  • How security of xCash?

    xCash application has 2 levels of security whenever you use
    Level1: Request OTP (One time password) anytime to log on application
    Level2: Request PIN anytime to do transactions related with xCash

  • Can I cancel xCash account?

    Yes, you could contact customer support at 063-905-5888

  • If I found problem with my transaction on xCash application

    You could go to "xCash Statements" menu to see transaction details by click on xCash amount on right top of application If you have any query, pls feel free to contact customer support at 063-905-5888

Result
Confirmation